Sample Business Plan

ExpressX Warehousing & Distribution | Operational plan

EXPRESSX WAREHOUSING AND DISTRIBUTION SERVICES
Sample Business Plan

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11. OPERATIONAL PLAN

11.1 MANAGEMENT INFORMATION SYSTEM

The business will need to implement a Management Information System. The system will be important for decision making aimed at improving operations and other key areas of the business. The business will have to keep records of activities taking place in the business in its activity management office. The system for ExpressX Warehousing and Distribution (Transportation) Services will be such that it improves informed communication among the employees and members of the business and provides an objective for recording and aggregating information based on the functional areas of the business. The Management Information System integrated with the Accounting Information System will help the business outlook information such as the sales by customer, sales by employee, sales by service, pricing reports, inventory numbers, customer satisfaction levels and so forth.

In terms of record keeping, the following will be considered:

ExpressX Warehousing and Distribution Services will keep records pertaining to financial transactions and events as well as store all the important documents safely. The business will maintain a comprehensive record keeping system.

The table below indicates as to the key records that will be kept by ExpressX Warehousing and Distribution Services.

Source documents	Cash Receipts Customer Invoice Supplier Invoice Purchase Order Bank Cheques / Cheque Stubs Credit Memos for customer refunds
Statutory (SARS Related)	IRP 3 Employees’ Tax Certificates IRP 5 and IT3 IT 14 Income Tax Tax clearance certificates Financial Statements – Income Statement and Balance Sheet
Financial	Annual financial statements Fixed asset register
Company registration	Close Corporation Founding Statement - CK1
Employee	Pay slips Time sheets Employment contracts
Other	Minute book Business letters Contracts Other official documents

The business will essentially employ a record management system so as to facilitate the proper recording, filling or storing of important records. All documents will undergo an identification, classification and sorting process prior to filling or storing. Methodology prior to filling need be used; for example, sorting in alphabetical order or in a chronological manner. A well organized record management system will provide numerous advantages for ExpressX Warehousing and Distribution Services.

These include the following:

It provides systems to help the business find information easily as essentially records that are filed and stored are easily assessable
It improves transparency and accountability
Provides orderly and efficient flow of information
Factors such as efficiency are ensured by the elimination of data redundancies and unnecessary duplication of records

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