The managing member of the business is John Thato. His responsibilities will encompass all management functions, these include: planning, leading, organizing, controlling and coordinating. John will have a strategic role in the entity and manage the team, processes and systems in the business. He will ensure that targets in terms of operations, human resource, finance, marketing and so forth are met. Moreover, John will ensure that workplace health and safety requirements are met. He will also ensure that accountability aspects relating to the security of the stored goods are met. The duties of the Managing Member will essentially encompass the following:

• Recruiting and training of staff
• Monitoring the performance and progress of staff
• Activity management
• Overseeing the warehoused goods
• Overseeing distribution
• Planning future capacity requirements
• Ensuring customer satisfaction
• Overseeing the planned maintenance of distribution vehicles
• Ultimately implementing the business plan

• Reception duties such as attending to clients
• Record keeping and data capturing
• Prepare, verify and process invoices and issue them to clients
• Prepare statements and dispatch them to clients
• Receiving payments 
• Making accurate payments
• Recording all payments i.e. cheques
• Maintain a listing and ageing of all accounts receivable and payable
• Reception and administration duties

• Inspecting inventory prior and subsequent to storage
• Suggesting and providing protective packaging for items in queue for storage
• Verifying all displacements